How We Work.
Start before the brief.
Or bring us one.
Some clients come to us to understand what patients and caregivers are living before a decision is made. Others already know the photography or film they need. Begin with either—or combine both.
Ways to Work Together
-
Discovery only. We start by understanding your team's challenges and goals, then talk to the right patients and caregivers to surface language, themes, and story ideas — delivered as an insight report within 6-8 weeks.
-
Discovery, plus finished and assets — interviews, a written insight summary, and produced content that can be used internally, externally and across departments. For longer engagements, this can grow into an ongoing relationship — with your patient and caregiver community, and with your team.
-
You bring the brief and the story. We bring the execution — a team grounded in lived experience and award-winning documentary craft, working inside your compliance process from day one, not around it. That execution layer is what turns a produced video into one people actually believe.
TRUSTED BY HEALTHCARE, ADVOCACY AND ACADEMIC PARTNERS
The Questions We Help Organizations Answer.
What are patients and caregivers actually living?
What barrier is shaping behavior?
Where is trust being lost?
What is missing from the current brief?
What should this team do differently?
What story or program should be built next?
FAQs
Do all project start with Discovery?
1
Some clients come to us before the brief is written. Others already know the photography or film they need. Start with Discovery, Documentary Production, or combine the two.
Who do you typically work with?
2
Medical affairs, patient engagement, and brand teams — usually one person who already sees the gap and needs help making the case internally.
What kind of projects and teams hire you for this?
3
Anyone building a campaign, training, or program around a patient or caregiver population — not necessarily people who think of themselves as buying "production."
How is this different from market research?
4
Some of our methods overlap with qualitative research, including in-depth interviewing and observation. Our work is more focused: we help a team answer a specific strategic question, understand what it means, and decide what to do or create next.
Do you understand pharma's legal, regulatory, and compliance requirements?
5
Yes. Before interviews or production begin, we agree on consent, privacy, data handling, usage, adverse-event reporting and review requirements with the client. We work within your legal, pharmacovigilance and MLR processes.