FAQs
What services do you offer?
1
Four ways to work with us: a Lived Experience Discovery Sprint, Discovery + Production, a Co-Creation Program, or Studio Production if you already have a brief. Most engagements start with the Discovery Sprint.
Who do you typically work with?
2
Medical affairs, patient engagement, advocacy organizations, academic and health institutions, and brand or agency teams working in healthcare and social impact.
A medical affairs director, a patient engagement lead, a marketing director at an advocacy organization, a public affairs lead inside a brand team, a producer or art director at agency or brand — who already sees the gap and needs help making the case internally.
What kind of projects and teams hire you for this?
3
Anyone building a campaign, training, or program around real, lived experience — not necessarily people who think of themselves as buying "production."
How is this different from market research?
4
Market research tells you what people say in a survey. We sit with people until we understand what they don't say. Different output — insight you can build a real story on, not a dry deck.
Do you understand pharma's legal, regulatory, and compliance requirements?
5
Yes. Every engagement runs on informed consent and signed releases, and every deliverable goes through your MLR review like any other asset. We're also built for HIPAA-compliant handling of patient information and PhRMA Code marketing standards. We work inside your existing legal and regulatory process, not around it.